Our Support Infrastructure

ANPL has an in-house Test & Repair Center (TRC) and it is equipped with following:

  • Cathode Ray Oscilloscope
  • Fluke Multi-meter
  • Test jigs for Monitor, Mother Boards, Floppy Drive, Hard-disk drive
  • Test jigs for Printers – Dot Matrix, Laser & Ink-jet Printers.
  • Floppy Drive Alignment Set-up
  • EPSON Printers Jigs
  • HP DeskJet/Laser Printers Jigs
  • UPS Jigs
  • EEPROM Programmer
  • Cable Testers
  • Our Standard Support Services

Our Standard Support Services

1-2 hours response at in city locations, 4-6 hours response at out city locations.

SBD resolution for non-critical infrastructure & NBD resolution for critical components like servers, storage etc.

Sufficient inventory of spares.

99.8% uptime.

Operating System Support

Availability of Highly Qualified and Certified Trained Field Engineers.
Well equipped latest Test and Repair Center.

Senior engineers in TRC for in-house repairing

Customer Support Call Coordinator.

Help Desk Facility / Tele-Support

Preventive Maintenance

Provision for Stand-by systems

Optional 24 Hour services